Tag Archives: Apology

How to apologize effectively: responsibility, restitution, repentance

Lets take a closer look at a puzzle
Lets take a closer look at a puzzle

I guess everyone already knows about Gary Chapman and his 5 Love Languages. But have you heard of his 5 Love Languages of apologies?

I want to focus on two of them that I think are important, because I don’t want people to think that just saying “I’m sorry” is good enough.

Here they are (straight out of his book):

Apology Language #3: Making Restitution

In the public arena, our emphasis upon restitution is based upon our sense of justice. The one who commits the crime should pay for the wrongdoing. In contrast, in the private sphere of family and other close relationships, our desire for restitution is almost always based upon our need for love. After being hurt deeply, we need the reassurance that the person who hurt us still loves us.

“How could they love me and do that?” is the question that lingers in our minds. The words “I’m sorry; I was wrong” may not be enough.

For some people, restitution is their primary apology language. For them the statement, “It is not right for me to have treated you that way,” must be followed with “What can I do to show you that I still care about you?” Without this effort at restitution, this person will question the sincerity of the apology. They will continue to feel unloved even though you may have said, “I am sorry; I was wrong.” They wait for the reassurance that you genuinely love them.

The question, then, is how do we make restitution in the most effective way? Since the heart of restitution is reassuring the spouse or family member that you genuinely love him or her, it is essential to express restitution in the love language of the other person.

[…]If restitution is the primary apology language of an individual, then this becomes the most important part of the apology. “I’m sorry; I was wrong” will never be taken as sincere if these words are not accompanied by a sincere effort at restitution. They wait for the assurance that you still genuinely love them. Without your effort to make amends, the apology will not have the desired results of forgiveness.

Apology Language #4: Genuinely Repenting

The word repentance means “to turn around” or “to change one’s mind.” In the context of an apology, it means that an individual realizes that his or her present behavior is destructive. The person regrets the pain he or she is causing the other person, and he chooses to change his behavior.

Without genuine repentance, the other languages of apology may fall on deaf ears. What people who’ve been hurt want to know is, “Do you intend to change, or will this happen again next week?”

How then do we speak the language of repentance?

  • It begins with an expression of intent to change. When we share our intention to change with the person we have offended, we are communicating to them what is going on inside of us. They get a glimpse of our heart—and this often is the language that convinces them we mean what we say.
  • The second step down the road of repentance is developing a plan for implementing change.Often apologies fail to be successful in restoring the relationship because there is no plan for making positive change.
  • The third step down the road of repentance is implementing the plan. Following through with the plan gives evidence to the offended party that your apology was sincere.

Most people do not expect perfection after an apology, but they do expect to see effort.

Thus, expressing your desire to change and coming up with a plan is an extremely important part of an apology to this person. Inviting the offended person to help you come up with a plan for change is perhaps the best way to effectively show repentance.

Here are some practical tips that I recommend to someone who has done something morally wrong and who wants to apologize.

To fix the problem you need more than talk

To me, the only thing that needs an apology is breaking a moral rule – you can’t beat someone up for just making a mistake. Whenever someone breaks a moral rule with me, like disrespecting me or being selfish, then I pick out a book for them to read and ask them to read it and then write something about how what they learned in the book applies to what they did to me. I don’t pick very long books! But I do this for a very important reason.

The very important reason is that I don’t trust people who just agree with me. I don’t trust people’s words. If someone is really sorry about something, then I want them to read something that describes the moral rule that they broke, and to be willing to listen to the feelings of the person they harmed by breaking that rule. That goes a long way in my mind.

How to apologize effectively: responsibility, restitution, repentance

Lets take a closer look at a puzzle
Lets take a closer look at a puzzle

I guess everyone already knows about Gary Chapman and his 5 Love Languages. But have you heard of his 5 Love Languages of apologies?

I want to focus on two of them that I think are important, because I don’t want people to think that just saying “I’m sorry” is good enough.

Here they are (straight out of his book):

Apology Language #3: Making Restitution

In the public arena, our emphasis upon restitution is based upon our sense of justice. The one who commits the crime should pay for the wrongdoing. In contrast, in the private sphere of family and other close relationships, our desire for restitution is almost always based upon our need for love. After being hurt deeply, we need the reassurance that the person who hurt us still loves us.

“How could they love me and do that?” is the question that lingers in our minds. The words “I’m sorry; I was wrong” may not be enough.

For some people, restitution is their primary apology language. For them the statement, “It is not right for me to have treated you that way,” must be followed with “What can I do to show you that I still care about you?” Without this effort at restitution, this person will question the sincerity of the apology. They will continue to feel unloved even though you may have said, “I am sorry; I was wrong.” They wait for the reassurance that you genuinely love them.

The question, then, is how do we make restitution in the most effective way? Since the heart of restitution is reassuring the spouse or family member that you genuinely love him or her, it is essential to express restitution in the love language of the other person.

[…]If restitution is the primary apology language of an individual, then this becomes the most important part of the apology. “I’m sorry; I was wrong” will never be taken as sincere if these words are not accompanied by a sincere effort at restitution. They wait for the assurance that you still genuinely love them. Without your effort to make amends, the apology will not have the desired results of forgiveness.

Apology Language #4: Genuinely Repenting

The word repentance means “to turn around” or “to change one’s mind.” In the context of an apology, it means that an individual realizes that his or her present behavior is destructive. The person regrets the pain he or she is causing the other person, and he chooses to change his behavior.

Without genuine repentance, the other languages of apology may fall on deaf ears. What people who’ve been hurt want to know is, “Do you intend to change, or will this happen again next week?”

How then do we speak the language of repentance?

  • It begins with an expression of intent to change. When we share our intention to change with the person we have offended, we are communicating to them what is going on inside of us. They get a glimpse of our heart—and this often is the language that convinces them we mean what we say.
  • The second step down the road of repentance is developing a plan for implementing change.Often apologies fail to be successful in restoring the relationship because there is no plan for making positive change.
  • The third step down the road of repentance is implementing the plan. Following through with the plan gives evidence to the offended party that your apology was sincere.

Most people do not expect perfection after an apology, but they do expect to see effort.

Thus, expressing your desire to change and coming up with a plan is an extremely important part of an apology to this person. Inviting the offended person to help you come up with a plan for change is perhaps the best way to effectively show repentance.

Here are some practical tips that I recommend to someone who has done something morally wrong and who wants to apologize.

To fix the problem you need more than talk

To me, the only thing that needs an apology is breaking a moral rule – you can’t beat someone up for just making a mistake. Whenever someone breaks a moral rule with me, like disrespecting me or being selfish, then I pick out a book for them to read and ask them to read it and then write something about how what they learned in the book applies to what they did to me. I don’t pick very long books! But I do this for a very important reason.

The very important reason is that I don’t trust people who just agree with me. I don’t trust people’s words. If someone is really sorry about something, then I want them to read something that describes the moral rule that they broke, and to be willing to listen to the feelings of the person they harmed by breaking that rule. That goes a long way in my mind.

Does the Bible say that you should forgive someone who does not repent?

Bible study that hits the spot
Bible study that hits the spot

Kevin Lewis, a professor of Theology and Law at the conservative Biola University, was asked this question:

Recently, I was reading Dr. Kenneth Bailey’s “Jesus Through Middle Eastern Eyes” (IVP press 2008). When commenting on Matthew 6:12-13, he writes,

“It is a common human assumption that the violator of the rights of others must ask for forgiveness before the wronged party can be expected to accept the apology and grant forgiveness…But Jesus here asks the person wronged to forgive the one responsible for the wrongdoing when when there is no confession of guilt… There is a voice from the cross that echoes across history to all saying ‘Father forgive them for they know not what they do.’ Neither Pilate nor the high priest nor the centurion offered any apology to Jesus, yet he prayed for divine forgiveness…(p.125)”

And here’s some of his response copied with permission from his Facebook note:

First, regarding God and His forgiveness, it is undisputed in orthodox Christian theology that God does not forgive everyone. The doctrine of Hell is a sufficient proof of the lack of universal forgiveness by God.

Next, it is clear that God does not forgive without repentance. This doctrine is taught in a number of texts. For example, in Luke 13:3 Jesus says, “unless you repent, you will all likewise perish.” In Mark 1:15 John the Baptist commands that we must “repent and believe the Gospel.” The connection between repentance and forgiveness of sins (i.e. “salvation”) is seen throughout the Scriptures. For example, in Acts 2:38 repentance is directly connected as a condition for the remission of sins. For additional examples of this connection see Matthew 11:20-24; Luke 24:45-49; Acts 3:19; 8:22; 17:30-31; Romans 2:4-5; II Corinthians 7:10; II Tim. 2:25-26.

So since we are to be imitators of God and forgive in the same way God forgives, we would expect the Scriptures to be consistent, stating that the condition of repentance is required to be fulfilled before believers are required to forgive each other’s sins. It does.

Jesus stated in Luke 17:3, “If your brother sins, rebuke him; and if he repents, forgive him.” Here, the meaning is clear. The word “if” (Grk. ean) introduces the condition for a rebuke and for granting forgiveness. If (subjunctive) a person sins, we must (imperative) rebuke him, and if (subjunctive) he repents, we must (imperative) forgive him. This is as clear a statement as you will find on the subject. Forgiveness is conditioned upon repentance—and this is one of the same criteria that God requires before He forgives sin.

This principle of permitting believers to withhold forgiveness unless the condition of repentance is satisfied is also explicitly seen in Matthew 18:15-17. Compared with the Luke 17:3 text above, the situation is the same. If a brother sins, reprove him; if he listens to you, you have won your brother. Here, the word “reprove” is used rather than “rebuke” and the word “listen” is employed rather than “repent,” but the meaning is virtually identical to Luke 17:3. What we see in Matthew 18 is an escalation of the issue and the result if the person fails to repent (i.e. “listen”). If the person fails to repent, we are to shun him in all appropriate ways (v. 17).

[…]Finally, I would make the case that it is harmful to a person to forgive him without requiring repentance. As seen above, the Bible is clear that sin requires a rebuke. Ignoring sin teaches sinners that sin does not bring consequences. This is harmful to their souls. Continuing to have the benefit of a righteous relationship with another and yet remain in sin against that person results in fostering a habituation of sinful inclinations in their soul, which God says brings about suffering and death.

Moreover, since the ultimate purpose of forgiveness is reconciliation, it is meaningless and harmful to forgive when no reconciliation may be had with the sinner. We cannot “walk together” in a biblical manner in righteous peace when the unrepentant sinner walks in unrighteousness. Necessarily, there is a conflict and a want of shalom. Their soul is headed in a different direction than the believer’s soul; they are walking away from God and we cannot have fellowship with darkness. God has no intimate fellowship with unrepentant people, and that is the model for Christians as well (See Matt. 18).

Regarding personal anger issues commonly raised by Christian psychologists, these types of psychologists unbiblically make unconditional forgiveness a part of therapy. By contrast, however, if a counselee will not forgive after the offending party has truly repented, the counselee sins, and this kind of unforgiveness may be one of the causes of his or her problems. But this is a separate issue from universal and unconditional forgiveness raised above.

Human beings in the image of God may be angry in appropriate ways (Eph.4:26, 31). There is a time to love and a time to hate (Ecclesiastes 3:8). The notion that Christians cannot ever hate, be angry, or lack forgiveness is an unbiblical concept. God Himself is eternally angry with sin, but He is certainly not a psychological basket case. He loves, hates, and is angry in appropriate ways. Our task as believers is to imitate this. Be angry with and hate sin appropriately (Rom. 12:9) and love what good appropriately. For example, righteous anger can evolve beyond the biblical limits to become malice, slander, and bitterness while, to give another example, an appropriate love of food can evolve beyond the biblical limits into gluttony.

I agree with Kevin, and I think it is a helpful tool for people to insist on seeing some sort of repentance and restitution from someone who wrongs you before you trust them again. If they are not even sorry for what they’ve done, and they refuse to explain why what they did is wrong, then they can’t be forgiven, and you can’t trust them again.

I think this is the key passage – Luke 17:3-4:

Be on your guard! If your brother sins, rebuke him; and if he repents, forgive him.

And if he sins against you seven times a day, and returns to you seven times, saying, ‘I repent,’ forgive him.”

That’s Jesus speaking, there.

Also, I was having a debate with someone who disagrees with all this, and while debating with her, I thought of another example.

Luke 18:9-14:

And He also told this parable to some people who trusted in themselves that they were righteous, and viewed others with contempt: 

10 “Two men went up into the temple to pray, one a Pharisee and the other a tax collector. 

11 The Pharisee stood and was praying this to himself: ‘God, I thank You that I am not like other people: swindlers, unjust, adulterers, or even like this tax collector. 

12 I fast twice a week; I pay tithes of all that I get.’ 

13 But the tax collector,standing some distance away, was even unwilling to lift up his eyes to heaven, but was beating his breast, saying, ‘God, be merciful to me, the sinner!’ 

14 I tell you, this man went to his house justified rather than the other; for everyone who exalts himself will be humbled, but he who humbles himself will be exalted.”

So again, no forgiveness without repentance.

Forgiveness is what happens when someone who is sinned against treats the sinner as if he had never sinned. It is not on the balance sheet. It is not brought to mind. It is not held against them in the future. The forgiver trusts the sinner again as if the previous sin had never happened.

In divine (vertical) forgiveness, there is no forgiveness without repentance. There are Bible verses above to show that.

My argument is twofold. First, there is a clear teaching of Jesus explaining the sequence of sin and forgiveness. Repentance precedes forgiveness, between humans (Luke 17:3). The verses cited by the forgive without repentance crowd don’t show the mechanics of how to forgive, they are making the point that if you want God to forgive you, you should forgive others. The parable in Luke 18:9-14 affirms this again – repentance always precedes forgiveness.

Second, we have an obligation to imitate God, and that means imitating the way he forgives those who sin against him. When I raise that with the unconditional forgiveness crowd, they want to insist that there is a difference, that the word “forgive” means different things. I’m not convinced.

Finally, I do think that forgiving someone is obligatory if they sincerely repent, and even if they screw up again and again. So long as the repentance is sincere, (like if there is restitution and a genuine effort to show an understanding how the sin affected the wronged party in writing), then forgiveness should be automatic.

Alan E. Kurschner argues that there is serious textual doubt about the originality of Luke 23:34a, a text used by the pro-unconditional-forgiveness crowd. He has a journal article coming out on it, but a synopsis of his argument is here.

He also wrote this in a comment on this blog:

Second, on Matt 6:15, this is what I have to say. Notice the then-clause: “neither will your Father forgive your sins.” This would require universalism on the Father’s part according to the unconditional interpretation given the first half: “But if you do not forgive others their sins.” Since everyone has wronged the Father is the Father required to forgive everyone even if they are not seeking forgiveness?

So I think the case for the forgiveness being conditional on repentance is pretty strong, especially when serious harm has been caused.

Does the Bible say that you should forgive someone who does not repent?

Bible study that hits the spot
Bible study that hits the spot

Kevin Lewis, a professor of Theology and Law at the conservative Biola University, was asked this question:

Recently, I was reading Dr. Kenneth Bailey’s “Jesus Through Middle Eastern Eyes” (IVP press 2008). When commenting on Matthew 6:12-13, he writes,

“It is a common human assumption that the violator of the rights of others must ask for forgiveness before the wronged party can be expected to accept the apology and grant forgiveness…But Jesus here asks the person wronged to forgive the one responsible for the wrongdoing when when there is no confession of guilt… There is a voice from the cross that echoes across history to all saying ‘Father forgive them for they know not what they do.’ Neither Pilate nor the high priest nor the centurion offered any apology to Jesus, yet he prayed for divine forgiveness…(p.125)”

And here’s his response in full, copied with permission from his Facebook note:

Regarding Bailey’s comments on Matthew 6:12, he errs by not considering the theological context of this statement and fails to consider any implied biblical conditions for forgiveness inherent in the statement. The text simply does not mean what he says it means. He is reading too much into the statement.
Bailey states, “Jesus here asks the person wronged to forgive the one responsible for the wrongdoing when there is no confession of guilt…”

Bailey errs. Here, Jesus is giving a model for prayer commensurate with the way His Kingdom works. Jesus teaches them to pray: “Forgive us our debts, as we also have forgiven our debtors.” This is a statement of the objective, “forgiveness,” without a discussion of any express or implied conditions to accomplish the objective. It is also a statement of the proper attitude of the Christian, that is, that we must have a demeanor of being willing to forgive, just as God was willing to forgive us. Bailey’s assertion that there is no “confession of guilt” or repentance is merely an unwarranted assumption.

Moreover, the use of “as” (Grk. hos) in the passage introduces a comparison between the way we forgive and the way God forgives. This comparative phraseology is employed elsewhere on the subject of forgiveness. For example, Ephesians 4:32 states that we should be “forgiving each other just as God in Christ also has forgiven” us. Here, the comparative “just as” (Grk. kathos) is employed and indicates our forgiveness is to be just like God’s forgiveness of us, which flows from a loving disposition. So in the same manner that God forgives, we must forgive. We are to be “imitators of God” (Eph. 5:1). See also Matthew 5:48 and Luke 6:36 for exhortations to imitate God.

To ascertain whether the Scriptures describe any conditions for forgiveness, one must search elsewhere in the Scriptures for comment. This is the nature of systematic theology. We need to examine what the entire Bible says on a given topic, such as forgiveness. And the Bible contains ample support for the notion that there are conditions for forgiveness.

First, regarding God and His forgiveness, it is undisputed in orthodox Christian theology that God does not forgive everyone. The doctrine of Hell is a sufficient proof of the lack of universal forgiveness by God.

Next, it is clear that God does not forgive without repentance. This doctrine is taught in a number of texts. For example, in Luke 13:3 Jesus says, “unless you repent, you will all likewise perish.” In Mark 1:15 John the Baptist commands that we must “repent and believe the Gospel.” The connection between repentance and forgiveness of sins (i.e. “salvation”) is seen throughout the Scriptures. For example, in Acts 2:38 repentance is directly connected as a condition for the remission of sins. For additional examples of this connection see Matthew 11:20-24; Luke 24:45-49; Acts 3:19; 8:22; 17:30-31; Romans 2:4-5; II Corinthians 7:10; II Tim. 2:25-26.

So since we are to be imitators of God and forgive in the same way God forgives, we would expect the Scriptures to be consistent, stating that the condition of repentance is required to be fulfilled before believers are required to forgive each other’s sins. It does.

Jesus stated in Luke 17:3, “If your brother sins, rebuke him; and if he repents, forgive him.” Here, the meaning is clear. The word “if” (Grk. ean) introduces the condition for a rebuke and for granting forgiveness. If (subjunctive) a person sins, we must (imperative) rebuke him, and if (subjunctive) he repents, we must (imperative) forgive him. This is as clear a statement as you will find on the subject. Forgiveness is conditioned upon repentance—and this is one of the same criteria that God requires before He forgives sin.

This principle of permitting believers to withhold forgiveness unless the condition of repentance is satisfied is also explicitly seen in Matthew 18:15-17. Compared with the Luke 17:3 text above, the situation is the same. If a brother sins, reprove him; if he listens to you, you have won your brother. Here, the word “reprove” is used rather than “rebuke” and the word “listen” is employed rather than “repent,” but the meaning is virtually identical to Luke 17:3. What we see in Matthew 18 is an escalation of the issue and the result if the person fails to repent (i.e. “listen”). If the person fails to repent, we are to shun him in all appropriate ways (v. 17).

These passages in Luke and Matthew give us the connection between sin, rebuke, repentance and forgiveness. Other biblical texts that merely mention “forgiveness” as a concept or an objective do not necessarily proffer every aspect of the doctrine of forgiveness. As such, they must be read in light of the clear conditions expressed in other passages.

Finally, I would make the case that it is harmful to a person to forgive him without requiring repentance. As seen above, the Bible is clear that sin requires a rebuke. Ignoring sin teaches sinners that sin does not bring consequences. This is harmful to their souls. Continuing to have the benefit of a righteous relationship with another and yet remain in sin against that person results in fostering a habituation of sinful inclinations in their soul, which God says brings about suffering and death.

Moreover, since the ultimate purpose of forgiveness is reconciliation, it is meaningless and harmful to forgive when no reconciliation may be had with the sinner. We cannot “walk together” in a biblical manner in righteous peace when the unrepentant sinner walks in unrighteousness. Necessarily, there is a conflict and a want of shalom. Their soul is headed in a different direction than the believer’s soul; they are walking away from God and we cannot have fellowship with darkness. God has no intimate fellowship with unrepentant people, and that is the model for Christians as well (See Matt. 18).

Regarding personal anger issues commonly raised by Christian psychologists, these types of psychologists unbiblically make unconditional forgiveness a part of therapy. By contrast, however, if a counselee will not forgive after the offending party has truly repented, the counselee sins, and this kind of unforgiveness may be one of the causes of his or her problems. But this is a separate issue from universal and unconditional forgiveness raised above.

Human beings in the image of God may be angry in appropriate ways (Eph.4:26, 31). There is a time to love and a time to hate (Ecclesiastes 3:8). The notion that Christians cannot ever hate, be angry, or lack forgiveness is an unbiblical concept. God Himself is eternally angry with sin, but He is certainly not a psychological basket case. He loves, hates, and is angry in appropriate ways. Our task as believers is to imitate this. Be angry with and hate sin appropriately (Rom. 12:9) and love what good appropriately. For example, righteous anger can evolve beyond the biblical limits to become malice, slander, and bitterness while, to give another example, an appropriate love of food can evolve beyond the biblical limits into gluttony.

Psychological problems arise from many issues other than lack of forgiveness. For example, a lack of trust in God that He has a particular instance of evil under His sovereign control can cause undue anxiety in one’s life. Also, if a counselee’s self worth is grounded in the shifting sand of how others treat him (i.e., badly) rather than being grounded in the fact that he is a divine image bearer and inherently valuable no matter how badly anyone treats him, he will likely fall into anxiety, depression, and other sorts of psychological maladies. Changing the biblical doctrine of forgiveness will not truly help a counselee. It only makes it worse.

Soli Deo Gloria

I agree with Kevin, and I think it is a helpful tool for people to insist on seeing some sort of repentance and restitution from someone who wrongs you before you trust them again. If they are not even sorry for what they’ve done, and they refuse to explain why what they did is wrong, then they can’t be forgiven, and you can’t trust them again.

I think this is the key passage – Luke 17:3-4:

Be on your guard! If your brother sins, rebuke him; and if he repents, forgive him.

And if he sins against you seven times a day, and returns to you seven times, saying, ‘I repent,’ forgive him.”

That’s Jesus speaking, there.

Also, I was having a debate with someone who disagrees with all this, and while debating with her, I thought of another example.

Luke 18:9-14:

And He also told this parable to some people who trusted in themselves that they were righteous, and viewed others with contempt: 

10 “Two men went up into the temple to pray, one a Pharisee and the other a tax collector. 

11 The Pharisee stood and was praying this to himself: ‘God, I thank You that I am not like other people: swindlers, unjust, adulterers, or even like this tax collector. 

12 I fast twice a week; I pay tithes of all that I get.’ 

13 But the tax collector,standing some distance away, was even unwilling to lift up his eyes to heaven, but was beating his breast, saying, ‘God, be merciful to me, the sinner!’ 

14 I tell you, this man went to his house justified rather than the other; for everyone who exalts himself will be humbled, but he who humbles himself will be exalted.”

So again, no forgiveness without repentance.

Forgiveness is what happens when someone who is sinned against treats the sinner as if he had never sinned. It is not on the balance sheet. It is not brought to mind. It is not held against them in the future. The forgiver trusts the sinner again as if the previous sin had never happened.

In divine (vertical) forgiveness, there is no forgiveness without repentance. There are Bible verses above to show that.

My argument is twofold. First, there is a clear teaching of Jesus explaining the sequence of sin and forgiveness. Repentance precedes forgiveness, between humans (Luke 17:3). The verses cited by the forgive without repentance crowd don’t show the mechanics of how to forgive, they are making the point that if you want God to forgive you, you should forgive others. The parable in Luke 18:9-14 affirms this again – repentance always precedes forgiveness.

Second, we have an obligation to imitate God, and that means imitating the way he forgives those who sin against him. When I raise that with the unconditional forgiveness crowd, they want to insist that there is a difference, that the word “forgive” means different things. I’m not convinced.

Finally, I do think that forgiving someone is obligatory if they sincerely repent, and even if they screw up again and again. So long as the repentance is sincere, (like if there is restitution and a genuine effort to show an understanding how the sin affected the wronged party in writing), then forgiveness should be automatic. Depending on how bad the sin is, there maybe be more to do than just say “I’m sorry”. If the repentance is genuine, then I think the person who is sinned against must forgive, if they expect to be forgiven by God for the things they repent of.

Alan E. Kurschner adds one final point about the unconditional forgiveness view. He argues that there is serious textual doubt about the originality of Luke 23:34a, a text used by the pro-unconditional-forgiveness crowd.He has a journal article coming out on it, but a synopsis of his argument is here.

He also wrote this in a comment on this blog:

Second, on Matt 6:15, this is what I have to say. Notice the then-clause: “neither will your Father forgive your sins.” This would require universalism on the Father’s part according to the unconditional interpretation given the first half: “But if you do not forgive others their sins.” Since everyone has wronged the Father is the Father required to forgive everyone even if they are not seeking forgiveness?

So I think the case for the forgiveness being conditional on repentance is pretty strong, especially when serious harm has been caused.

How to apologize effectively: responsibility, restitution, repentance

I guess everyone already knows about Gary Chapman and his 5 Love Languages. But have you heard of his 5 Love Languages of apologies?

I want to focus on two of them that I think are important, because I don’t want people to think that just saying “I’m sorry” is good enough.

Here they are (straight out of his book):

Apology Language #3: Making Restitution

In the public arena, our emphasis upon restitution is based upon our sense of justice. The one who commits the crime should pay for the wrongdoing. In contrast, in the private sphere of family and other close relationships, our desire for restitution is almost always based upon our need for love. After being hurt deeply, we need the reassurance that the person who hurt us still loves us.

“How could they love me and do that?” is the question that lingers in our minds. The words “I’m sorry; I was wrong” may not be enough.

For some people, restitution is their primary apology language. For them the statement, “It is not right for me to have treated you that way,” must be followed with “What can I do to show you that I still care about you?” Without this effort at restitution, this person will question the sincerity of the apology. They will continue to feel unloved even though you may have said, “I am sorry; I was wrong.” They wait for the reassurance that you genuinely love them.

The question, then, is how do we make restitution in the most effective way? Since the heart of restitution is reassuring the spouse or family member that you genuinely love him or her, it is essential to express restitution in the love language of the other person.

[…]If restitution is the primary apology language of an individual, then this becomes the most important part of the apology. “I’m sorry; I was wrong” will never be taken as sincere if these words are not accompanied by a sincere effort at restitution. They wait for the assurance that you still genuinely love them. Without your effort to make amends, the apology will not have the desired results of forgiveness.

Apology Language #4: Genuinely Repenting

The word repentance means “to turn around” or “to change one’s mind.” In the context of an apology, it means that an individual realizes that his or her present behavior is destructive. The person regrets the pain he or she is causing the other person, and he chooses to change his behavior.

Without genuine repentance, the other languages of apology may fall on deaf ears. What people who’ve been hurt want to know is, “Do you intend to change, or will this happen again next week?”

How then do we speak the language of repentance?

  • It begins with an expression of intent to change. When we share our intention to change with the person we have offended, we are communicating to them what is going on inside of us. They get a glimpse of our heart—and this often is the language that convinces them we mean what we say.
  • The second step down the road of repentance is developing a plan for implementing change.Often apologies fail to be successful in restoring the relationship because there is no plan for making positive change.
  • The third step down the road of repentance is implementing the plan. Following through with the plan gives evidence to the offended party that your apology was sincere.

Most people do not expect perfection after an apology, but they do expect to see effort.

Thus, expressing your desire to change and coming up with a plan is an extremely important part of an apology to this person. Inviting the offended person to help you come up with a plan for change is perhaps the best way to effectively show repentance.

Here are some practical tips that I recommend to someone who has done something morally wrong and who wants to apologize.

To fix the problem you need more than talk

To me, the only thing that needs an apology is breaking a moral rule – you can’t beat someone up for just making a mistake. Whenever someone breaks a moral rule with me, like disrespecting me or being selfish, then I pick out a book for them to read and ask them to read it and then write something about how what they learned in the book applies to what they did to me. I don’t pick very long books! But I do this for a very important reason.

The very important reason is that I don’t trust people who just agree with me. I don’t trust people’s words. If someone is really sorry about something, then I want them to read something that describes the moral rule that they broke, and to be willing to listen to the feelings of the person they harmed by breaking that rule. That goes a long way in my mind.